NEVER RESPOND TO UNSOLICITED TEXT MESSAGES
If you don’t know who sent a message, or if it is from a service or business you haven’t requested messages from, don’t respond. There is no crush. Some messages may read, “reply ‘STOP’ to avoid charges” - ignore and delete them.
REMEMBER THESE SERVICES ARE PACKED WITH HIDDEN FEES
Remind family members, especially children, that responding to text messages can incur charges that may be difficult to reverse. Responding to email or television commercials offering services such as joke-of-the-day texts, horoscopes, love advice, and ringtones all have extra fees.
CAREFULLY CHECK YOUR PHONE BIL
Are you already being charged for unwanted services? Look for terms such as “premium content” or “direct bill charge,” which are often used to mask unwanted charges.
BLOCK THIRD-PARTY CHARGES
Call your cell phone service provider and ask to block any and all third- party charges going forward.
DO NOT CLICK ON LINKS
Never click on Web links in unsolicited text messages. Links are most often provided in fraudulent messages that claim the recipient has won some contest or prize.
TALK PHONE SAFETY
It’s important to discuss these tips with all family members who have access to a cell phone. Deceptive cell-phone practices often target younger users.
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